Shipping & Returns

Where do you ship?

We ship to all countries and territories worldwide.

How much is the shipping fee?

The shipping fee will be charged based on how many dresses you'll ship. Therefore, please contact us to quote best price for the dresses and we'll calculate the shipping fee too.

When can I receive my order?

We will probably need 1-2 working days to process your order, and it could take 2-5 working days for shipping, therefore, your order will be delivered to your door within 3-5 working days after paid.

Where can I track my order?

We will send the tracking numbers to your email once your order has been shipped, and you will be able to track on the courier's official site like DHL.com, FedEx.com, UPS.com etc...

Can I exchange or return my order?

Yes sure, you can shop confidently with our 30-day free exchanges & returns policy.

Orders & Products

How to place an order?

Please contact us for quote of best price before placing an order,
and one of our sales representatives will guide you to complete your order.

How is your product quality?

Each product is under our strictly quality control system to ensure you will receive as what you have ordered. We are really confident and proud of our product quality and services!

Is your price fair?

Yes of course! We are not only an online store, but also experts and manufacturer of 30 years experience in business. We guarantee to bring the truly valuable gem and fine jewelry at much more competitive price without the 10x markup!

Is your product made of natural & authentified gems?

Yes exactly! All orders will come with Certificate of Authenticity as to guarantee you will receive as you have ordered.

How long is your warranty?

All our products come with free lifetime warranty.

Payments & Refunds

What payment methods do you accept?

We accept PayPal, Visa, MasterCard, American Express, and Discover cards.

What currency can I pay in?

We accept any currencies from any countries & territories worldwide.
You will be able to check out with your local currency.

Can you refund my order?

Yes sure, our warehouse staff will inspect your returning items and will start processing your refund if they meet our refund policy.
*Note: All returning items must be in fully new and unused condition with the original packages.

How long can I receive my refund?

We will refund to your original account as you have paid, and it should be showed in your account within next 3-5 working days, if not, please don't hesitate to contact us for assistance.

Other Enquiries?

Let's chat on WhatsApp 0086 183 4434 0804 or send us a message, we'll get back to you within a few minutes. We're 24/7 available.

ENQUIRE NOW
  • NO MINIMUM ORDER

    Served all business types since 1988.

  • FAST GLOBAL SHIPPING

    Speedy shipping for worldwide delivery.

  • SATISFACTION GUARANTEED

    Served 3,000 bridal boutiques.

  • 100% SECURE PAYMENTS

    Accept PayPal, debit & credit cards.